Support

serial number 

fault category

resolution ways

concrete operations

1.        

Disk failure

The system automatically solve

System using raid 0 + 1 disk arrays, with at least four drives, when there is problem is one of the hard disk, data immediately transferred to other hard disk, and stop to write data failure hard disk.

2.        

The primary server fails

The system automatically solve

This system adopts the double machine hot standby mode, two servers installed the same program. Work as the main service and real-time communication between the standby server, when the primary server, when the primary server fails, the system enable the standby server, all the business process a smooth transfer to the standby server, so that the business process will never stop.

3.        

Force majeure of natural disasters

MANUAL

This recorder system configuration, data backup every day, when a natural disasters of the force majeure (such as fire, earthquake, etc.), by hand the data into system

system capacity

Up to run the program

Minimum configuration server

special version

1000 sets of configuration

The database server, communication server, application server

Double CPU or dual-core CPU, leaped over 1.8 GHz, 4 m the second level cache; More than 4 GB of memory, 1000 MB card; 4 * 250 gb hard drive (10 k), support RAID5;

To do RAID 0 + 1 (at least need 4 HDD); 256 MB cache (need to be configured to read 128 MB cache, 128 m to write cache), not standard, need to purchase another, please consult the factory server is configured.

standby server

With the same configuration that the master server

Communication synchronization, when the primary server doesn't work immediately enable the standby server

product

minimum

special version

database server

Intel S5000V chipset

Zhiqiang processor 5405 four core 2.0 server

Kingston exclusively for all buffer calibration error correction of 2 g memory * 4

Seagate serial port 2 generation / 500 g 32 MB cache dual backup RAID 10

1 u longer case + 1 u special power of 500 w

To do RAID 0 + 1 (at least need 4 HDD);

product 

minimum

special version

database server

(reference: HP Proliant DL380 G6 (E5504))

Intel S5000V chipset

The processor E5504 2.0 G

Kingston 2 g all buffer calibration error correction dedicated memory * 2

Hard disk 2 x 10 KRPM SAS 2.5 Dual Port 146 g Hard Dual backup RAID 0

2 u longer case + 1 hot-swappable power 460 w

To do RAID 0 + 1 (at least need 4 hard disk), need to increase 2 hard drives, memory upgrade to 8 g;

procedure

explanation

server operating system

Windows 2003 Enterprise Edition (recommended)

database software

SQL Server 2005 Enterprise Edition (recommended)

Internet information service

 (IIS)

The Windows 2003 operating system components, detailed information on how to install IIS, please refer to how to install Internet information services (IIS);

WebGPS system need to install this component

ASP.NET 2.0

Dotnetfx. Exe, such as installing SQL Server 2005 will automatically install this component, can be found in SQL Server 2005 compact disc (SQL Server x64Tools edist2.0)

WebGPS system need to install this component

CrystalReportsXI

Crystal reports, can be found in the system installation CD

WebGPS system need to install this component

notice

1.     Backend service program Window must be an NTFS format hard disk partition, or IIS will be installed.

2.     IIS6.0 and SQL Server2005 installation sequence must be iis installed first.

Number

item description

detailed description

output

1

Determine the scheme, demand

Mainly includes:

1, the function of the system implementation

2, terminal equipment of the type and model

3, the time schedule

4, whether there is need to secondary development, at the same time, determine the specific needs of secondary development, realize the time, and the two sides confirmed

2

Details of the communication

1, access way: fixed IP address;

2, Sim card cost, package and preferential policies, etc.;

3

Buying a server

Do server monitoring software, etc.;

1000 sets of equipment access number within 1 server

4

Room decoration or hosting costs

Equipped with room place servers, equipment room, switch power supply, lightning protection, anti-static, constant temperature, ventilation, etc.;

Web hosting;

Should have a fixed IP to provide data access

5

Monitoring software to buy

The monitoring center software, including listed above;

Compatibility with a variety of equipment and good expandability

6

third-party software

1, MapInfo map data

2, MapInfo MapX4.5 software (for the client display map)

3, Web use ZhaChe LingTu company 51 free online free Google maps and Google's satellite map

4, Windows 2003 enterprise edition

5, SQL Server 2005 enterprise edition

7

Center software maintenance personnel recruitment

Need someone who's in charge of maintenance, system maintenance, including: antivirus measures, data backup and recovery, etc.;

Personnel requirements:

Master computer hardware, network maintenance, with practical experience

Master the WINDOWS fault maintenance, network security

Grasp the SQL database installation and maintenance, data backup and recovery

Professional maintenance our remote maintenance, regular maintenance to the customer

8

Install Deploy

Monitoring software server installation;

Hardware, operating systems, software, LAN, installation and debugging

9

Maintenance personnel remote training

The training content includes:

1, when deployed to synchronize to the maintenance personnel training, familiar with the installation process, and master the installation steps;

2, installation considerations;

3, how the system maintenance and maintenance matters needing attention;

4, how the system fault judgment;

5 of each module, system function and use;

10

Commissioning and modification

A software problem or small demand changes;

11

equipment installation

Include:

1, determine the installation models, determine the good installation specification;

2, equipment setting method and how to center alignment, how to test and determine fault;

12

The personnel of the service the remote training

Answer customer's general questions:

1, the basic knowledge of GPS and applications.

2, general solutions and processing equipment;

3, the use of the software method and solutions;

4, emergency treatment

5, and other considerations

Recruitment and training

13

System formally running

1, will follow up

2, question, fault description accurate, timely feedback, timely processing

14

secondary development

1, both sides talks things over demand content

2, according to the rules

3, submit

Needs assessment subject to my company

15

check and accept

The two sides confirmed in accordance with buyer's requirements

16

after-sales service

After acceptance of the seller to provide one-year free remote service (from the date of the contract comes into force), include: provide software system version upgrades and patches code upgrade, remote technical support 7 * 24 hours service (software installation, use, set up and maintenance), remote system reshipment or migration services. Life-long free change defects and problems of the software system (except the requirements development)